Disclosure

Financial Advice Provider Disclosure Statement

This Disclosure Statement was prepared on:
20th May 2025 

Full License Holder effective 20th May 2025:
Llama & Co Mortgage Advisory Limited

Financial Services Provider Register Number:
FSP1009785

Address:
75 Queens Ave, Waikuku Beach, Canterbury, New Zealand 

Phone Number:
0272764746

Trading Names:
Llama & Co 

Email Address: 
ro@llamaandco.nz

About Us

Llama & Co Mortgage Advisory Limited (llama & co) is a limited liability company that holds agency and contractual agreements with financial institutions and product providers and owns ongoing rights to contractual income streams, enters into commercial agreements for the provision/receipt of professional business services and employs administrative and support staff. Llama & co holds a license issued by the Financial Markets Authority (FMA) to provide financial advice.

Nature and Scope of our Advice

We source loans from a panel of lenders. The current lenders we can use are:   

ANZ, ASB, BNZ, Westpac, Kiwibank, ASAP Finance, Avanti, Basecorp, Cooperative Bank, CMFL, Bank of China, Bluestone, China Construction Bank, Cressida Capital, DBR, First Mortgage Trust, Funding Partners, Heartland Bank, Liberty, Pepper Money, Plus Finance, Prospa, Resimac, SBS, TSB, ASB Go Home Loans, Pallas Capital and Southern Cross Partners.

What else we can help you with:  

We can help you with other services through our referral partners to make it easier for you. If you would like to seek advice in any of the following areas (listed below) we are happy to refer you to an appropriate specialist. You are free to use other providers of your choice or undertake your own research. 

We do not provide financial advice services relating to:

  • Legal or estate planning (e.g. wills, trusts, contracts, etc.)

  • General Insurance advice

  • Personal Insurance advice

We are unable to offer legal or tax advice and recommend you consult your solicitor or accountant for this type of advice we can assist with referrals for Accountancy or Legal advice. 

Duties Information

Llama & co and anyone who gives financial advice on our behalf, have duties under the Financial Markets Conduct Act 2013 relating to the way that we give advice.

We are required to:

  • give priority to your interests by taking all reasonable steps to make sure our advice isn’t materially influenced by our own interests

  • exercise care, diligence, and skill in providing you with advice

  • meet standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure that we have the expertise needed to provide you with advice)

  • meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure we treat you as we should and give you suitable advice).

This is only a summary of the duties that we have. More information is available by contacting us, or by visiting the Financial Markets Authority website at https://www.fma.govt.nz.

Fees and Expenses

We do not typically charge a service fee as in most instances commission will be paid by the lender upon draw down of the loan facility. 

If you make certain changes to your loan, the lender can require us to repay to them the commission we received for your loan - this is called a ‘clawback’ and can be up to 100% of the commission. If this occurs, we may charge you a one-off fee. Set out below are the circumstances in which this would apply and the fee that would be charged to you:  

  • Cancel your loan

  • Refinance your loan

  • Repay your loan

This is limited to the first 27 months following the settlement of your loan.  We will use the following formula to calculate the fee:  
 
Fee for our financial advice = No more than $3,000 12 hours of work calculated at $250 per hour     
 
We will invoice you for this fee and it will be payable on the 20th of the month following the cancellation of your loan(s). Details of how to make payment will be included on the invoice.  

If you decide not to act on my advice, then we may charge you an hourly fee of $250 for the services performed. This will be based on the time it has taken to research and prepare my advice. The average charge for this service is $3,000 which is calculated at 12 hours x $250 per hour.   

Conflicts of Interest that may arise

We are paid commissions by lenders when a mortgage settles and in some cases at the mortgage anniversary each year.

We ensure that we prioritise your interests by following an advice process that considers your circumstances and goals. We research suitable products and providers to ensure the advice meets your needs.

We also undergo annual training on how to manage any conflicts of interest and record any conflicts in a register that we review and manage.

Occasionally we may receive incentives or rewards from lenders or referral partners. For example, lenders may provide us with gifts, tickets to events or other incentives.   

Llama & Co Mortgage Advisory Limited is subject to a yearly audit and compliance reviews to ensure we meet our obligations while doing right by our clients.

This page is signed by:

Roisin Graveston
Director, Llama & Co Mortgage Advisory Limited